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Policies & FAQs

Hi there!
I hope you find what you're looking for.
If not, you can feel free to use the contact form here, or drop me a line at: dancing.selkie.insights@gmail.com

 

  • Can I cancel my appointment?
    You are reserving a spot on my calendar, please be sure of the date and time (be aware of your time zone or daylight savings time changes) as payments are non-refundable once made. If for any reason you cannot make your time, you may reschedule your session up to 13 hours in advance of the start time of your currently scheduled session. After the 13 hour window closes, rescheduling is no longer available. If you do not show up to your appointment for any reason there will be no refund. If you do not join your session within 5 minutes after your scheduled start time, you will be considered a no-show. No-shows are non-refundable and may not be rescheduled. ALL PRODUCTS AND SERVICES ARE NON-REFUNDABLE. Filing a chargeback goes against this website's Terms of Service, and I will not be able to continue working with you as a client if you do so. You will be permanently banned from all Dancing Selkie Insights, LLC sessions and services. Chargebacks are subject to a $75 administrative fee. Thank you for honoring my time and yours.
  • Can I reschedule my appointment?
    You are reserving a spot on my calendar, please be sure of the date and time (be aware of your time zone or daylight savings time changes) as payments are non-refundable once made. If for any reason you cannot make your time, you may reschedule your session up to 13 hours in advance of the start time of your currently scheduled session. After the 13 hour window closes, rescheduling is no longer available. If you do not show up to your appointment for any reason there will be no refund. If you do not join your session within 5 minutes after your scheduled start time, you will be considered a no-show. No-shows are non-refundable and may not be rescheduled. ALL PRODUCTS AND SERVICES ARE NON-REFUNDABLE. Thank you for honoring my time and yours.
  • What happens if I miss my appointment?
    You will be considered a no-show. A no-show is someone who does not show up to their scheduled session at all, or someone who does not join their session within 5 minutes after the scheduled start time. If you do not show up to your appointment for any reason there will be no refund. If you do not join your session within 5 minutes after your scheduled start time, you will be considered a no-show. No-shows are non-refundable and may not be rescheduled. You are reserving a spot on my calendar, please be sure of the date and time (be aware of your time zone or daylight savings time changes) as payments are non-refundable once made. ALL PRODUCTS AND SERVICES ARE NON-REFUNDABLE. Thank you for honoring my time and yours.
  • I came to my appointment, but you weren't there! What happens now?
    Please be sure you have the correct date and time (be aware of your time zone or daylight savings time changes) as payments are non-refundable once made. I take my appointments very seriously and will make every effort to ensure I am present. If something does happen, and I am unable to host your session, I will notify you as soon as possible by email through the address provided in your booking information. I will do my best to accommodate rescheduling your session. If rescheduling is not an option, no refund will be issued. If I am not present within 5 minutes after the scheduled start time, I will email you as soon a possible to initiate rescheduling your session. I will do my best to accommodate rescheduling your session. If you cannot or choose not to reschedule, no refund will be given. ALL PRODUCTS AND SERVICES ARE NON-REFUNDABLE. Thank you for honoring my time and yours.
  • Can I book a session for my friends or family?
    No. However, you may encourage them to book a session for themselves, but ultimately it is up to them. For an animal communication reading, as your animal's guardian, you will be the one to book the session. DUE TO CONFIDENTIALITY, I WILL NOT DISCUSS READINGS OR SESSIONS WITH ANYONE OTHER THAN THE SESSION ATTENDEE OR THE LEGAL GUARDIAN.
  • How do I book a session?
    Decide which type of session you would like. Click on the "Book Now" button corresponding with the session of your choice. Select the time and date that work best for you from the available time slots. Fill out the intake form. Enter your payment details through the PayPal link if applicable. Hit the "Schedule Event" button at the bottom of the page to finish booking your session. You will receive email confirmation after successfully booking your appointment. If no times are available that fit with your schedule, email me at dancing.selkie.insights@gmail.com and I will see if I can find a time to accommodate you. This may not be possible, but I will check.
  • None of the available times and/or days work with my schedule! What can I do?
    If no times/ days are available that fit with your schedule, email me at dancing.selkie.insights@gmail.com and I will see if I can find a time/ day to accommodate you. This may not be possible, but I will check.
  • What do I need to know before a session?
    Before your session, please download Zoom and make sure you know how to use it. If you don't have this in place, it can seriously delay your session. Make sure your speakers, microphone, and connection are working prior to your session. I cannot reschedule calls with connectivity issues or other technology-related problems, so please check this before your call. If the call is dropped due to user error, or inadequate internet connection, we will not be able to reschedule your call. ​ Please make sure that you are in a quiet area or somewhere where you are less likely to be disturbed/interrupted. Crowded areas, birthday parties, restaurants, or airports are not the places to make your calls. I would suggest drinking some water before our call because well-hydrated energy helps me read more clearly. Please refrain from drinking alcoholic beverages or partaking in recreational pharmaceuticals before your appointment. DO take your prescriptions as normal per your doctor's instructions. Please show up to your call on time! In the event that you do not contact me within 5 minutes of your scheduled start time, I will consider it a no-show. Please honor both of us by being on time. No-shows are non-refundable. All calls are based out of Eastern Time (New York) unless otherwise noted. Please check your appointment times for the correct time zone or daylight savings changes. It is possible that your call will trigger you at times or bring up old wounds/traumas. I am not a doctor or therapist, so if you feel overwhelmed and want to stop the reading for any reason, please let me know. Please be aware of the type of call you have booked since Animal Communication readings are different from Medical Intuitive readings. If you booked the wrong type of call, please let me know as soon as possible if there is a problem. All calls are non-refundable. Unless otherwise approved in advance, please do not invite other people to your call. If you receive a recording of your session, you can share it with friends and family later. Calls and recordings are not for public or commercial release without the written approval of Julie Dancs, Dancing Selkie Insights, LLC. Calls are copyrighted and may not be recorded without the express written permission of Julie Dancs, Dancing Selkie Insights, LLC. My services do not include fortune telling, romance readings, or job/money readings. Don't ask, because I will have to end the call and it will be non-refundable. I do not read other people's energy without their permission, so do not ask me to read for someone other than yourself. Keep in mind that the information you receive is not medical, financial, or mental health advice in nature. Talk to a professional. My readings are meant to be complementary to the support and treatments you are already using. Do not stop taking your medications or start taking supplements/medications without consulting your healthcare provider. Local authorities may view these readings as entertainment only, depending on local laws. All call recordings, social media content, videos, classes, graphics, downloads, etc. are copyrighted to Julie Dancs, Dancing Selkie Insights, LLC. No public replay, display, or other use of any content, session, or class may be publicly displayed, posted online, or used in any capacity, on social media, television, radio, publication, or any other form, or shared without express written consent of Dancing Selkie Insights, LLC. Any unauthorized use, publication, production, public display, and/or other use etc. constitutes a binding agreement to pay minimum fees starting at $100,000 USD per occurrence, per item, and/or per use.
  • I didn't see my question here...
    Sorry about that! Please contact me at dancing.selkie.insights@gmail.com to ask your question.
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